INFORMATION:
We're sorry if you didn't love your product from Mraya Beauty & Beyond!
We only Return there was wrong in order, please read our return policy:
• If you have received a different item from the one you ordered - we're sorry! We will get the right product to you - just email info@mrayabeauty.com with the order details and we will sort the rest!
• To request a return please visit our contact page or send us an email info@mrayabeauty.com
• Please note we only offer return if product packaging is unopened, the product is unused, the packaging is in a re-sellable condition and the refund request is made within 5 days of order. This is for hygiene reasons.
For full information on our refund policy, please read below:
• There is no extra cost for exchanges, although exchanges are subject to availability & approval.
• Please note we only offer refunds if product packaging is unopened, the product is unused, the packaging is in a re-sellable condition and the refund request is made within 5 days of order. This is for hygiene reasons.
• Any items that are not returned as new as per the above guidelines we won't be able to refund your product.
• If you have requested a refund on an order which includes a promotional discount, you will be refunded the amount that has been paid.
• Refunds will be paid into the account that was used on the original order.
• Card refunds can take between 5 - 25 days to show into your account. Check with your Bank system.
• For any additional information, please email info@mrayabeauty.com
